PRIVACY POLICY

Data Controller: MAKRONET BİLGİ TEKNOLOJİLERİ SANAYİ VE TİCARET A.Ş. Address: SANAYİ MAHALLESİ TEKNOPARK BULVARI NO:1-3A/Z05 PENDİK / İSTANBUL Makronet Bilgi Teknolojileri San. A.Ş. attaches importance to the security of your personal data. Our company, which was established in accordance with the Constitution and Laws of the Republic of Turkey; Within the framework of the regulations brought by the Law on the Protection of Personal Data (KVKK) No. 6698, we would like to enlighten you, our valued customers, how personal data is collected, processed and the purpose of processing as defined in the KVKK as "Data Controller". The personal data that you, our valued customers, have shared with our company by giving explicit consent can be processed in the company records, as determined by the KVKK, limited to the company's fields of activity and service, transferred and stored to persons in the country and abroad who are connected with our company, and used and classified for profiling.

 

Collection, Processing and Processing Purposes of Personal Data

Your personal data will be processed legitimately within the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK, in accordance with the law, morality and honesty, in an accurate manner, by activating up-to-dateness, and without prejudice to the rights of our valued customers. Orally, in writing or by automatic or non-automatic methods, through Company units, branches, stores, offices, website, call center, social media channels, mobile applications and similar means, for the reasons and purposes ("Purposes") stated but not limited to the following. recording, storing, keeping, preserving, processing, making available, using, updating, changing, combining electronically in written/magnetic archives at home or abroad for a period to be determined in accordance with the purpose of processing according to the nature of the information, without exceeding the legal maximum periods, may be subject to rearrangement, classification, disclosure, sharing, transfer, transfer and other processing stipulated in the personal data legislation: Carrying out the commercial activities carried out by our Company and carrying out the necessary work to benefit you from the products and services offered by our Company and carrying out the related business processes, determining and implementing business strategies, recommending and promoting the products and services offered by our Company by customizing them according to the tastes, usage habits and needs of the relevant people, and carrying out membership, sales, advertising, communication, promotion, marketing and store card transactions and related information and applications, Planning and carrying out sales and marketing activities specific to our customers, carrying out and executing customer services and relationships, ensuring the legal and commercial security of our Company and third parties who have business relations with our Company as well as the products and services offered by our Company (administrative operations regarding communication carried out by our Company, ensuring physical security and control of locations, customer evaluation/complaint management processes, reputation research processes, event management, legal compliance process, audit, financial affairs, etc.), monitoring of legal processes and establishment, use and protection of rights arising from the legislation, with after-sales support services. Planning and execution of obligations, customer satisfaction, corporate communication activities, customer relations and customer demands and complaints management processes, Ensuring that company activities are carried out in accordance with Company procedures or relevant legislation, Planning or execution of business continuity activities, Corporate sustainability, corporate management, strategic planning and planning, auditing and execution of information security processes; Execution of business and management of relationships with other companies, dealers or suppliers that are our business partners.
 

To Whom and For What Purpose the Processed Personal Data Can Be Transferred

Our company collects personal data; In accordance with the basic principles stipulated by the KVKK and within the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVKK, it will be able to transfer it to our business partners, business contacts, subcontractors, performance assistants for the above-mentioned Purposes, in line with the PURPOSE OF SERVICE WE PROVIDE or to the supervisory and regulatory official institutions regulated by the Law and ordered by the Laws, within the framework of the legislation.

 

Method and Legal Reason for Collecting Personal Data

Your personal data is obtained in order to provide the relevant products and services within the determined legal framework in line with the above-mentioned Purposes and to fulfill our Company's contractual and legal responsibilities completely and accurately, and in all kinds of verbal, written or electronic media, such as the head office, call center, our websites, our cooperation partners, online transactions, vendor and/or dealer network and other distribution channels. It can be collected directly from you, our customer, or through various official institutions or our direct or indirect subsidiaries, affiliates, controlling shareholder or real or legal third parties from whom we receive or provide services. Your personal data is also collected with the forms you have filled out with your explicit consent from our stores so far, the forms you have filled out with your explicit consent when logging into our websites and contacting us, and will continue to be collected in this way.

 

Rights of the Personal Data Owner Enumerated in Article 11 of the KVKK

In this context, personal data owners:

 

To learn whether personal data is processed or not,

If personal data has been processed, requesting information about it,

To learn the purpose of processing personal data and whether they are used in accordance with their purpose,

To know the third parties to whom personal data is transferred in the country or abroad,

Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to third parties to whom personal data has been transferred,

Although it has been processed in accordance with the provisions of the KVKK and other relevant laws, to request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, and to request the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,

Objecting to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,

In case of damage due to unlawful processing of personal data, it has the right to demand the compensation of the damage.

Pursuant to paragraph 1 of Article 13 of the KVKK, you can submit your request regarding the exercise of your above-mentioned rights in writing or by other methods determined by the Personal Data Protection Board (registered electronic mail ("KEP") address, secure electronic signature, mobile signature or by using the e-mail address previously notified to our Company by the relevant person and registered in the system of the data controller, or by using a software developed for the purpose of application, or through the application) to our Company. When you want to exercise your above-mentioned rights, you can submit your request to us in writing or by other methods determined by the Personal Data Protection Board. If you would like to submit your application in writing, you can contact Makronet Bilgi Teknolojileri San. A.Ş. Sanayi MahallesiTeknopark Bulvarı No:1-3A/Z05 Pendik/İSTANBUL by presenting your ID and signed by hand or by mail. You can also call us at 0216 455 0 555 or send your request by e-mail to cc@makronet.com.